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Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.
Our 10,000 colleagues serve clients in more than 50 countries. We offer five core solutions:
- Organizational Strategy
- Assessment and Succession
- Talent Acquisition
- Leadership Development
- Total Rewards
At Korn Ferry, we grasp every opportunity to surprise others and ourselves by going beyond expectations to deliver a bit extra. We call it exceeding potential. To inspire and excite people, teams, even entire organizations. To bring companies’ strategies to life. To unite boardrooms and workforces. To unlock potential, realize ambitions, and change lives. Together, we are smarter. Together we are stronger. Together, we are more than.
The Role
Korn Ferry is searching for Recruitment Support Specialist with fluent level of Dutch, English and Polish for an exciting new client!
You will be responsible for supporting volume hiring and guiding our client and candidates through the recruitment experience utilizing best in class innovation and technology.
Key Accountabilities
- Building and maintaining relationships with clients and candidates throughout the recruitment process by effectively providing responsive customer service via e-mail, live chat and telephone
- Clarify information, research issues and provide solutions and/or alternatives via triage or escalation.
- Answer inbound calls or respond to live chats in a timely manner.
- Follow communication and simple technical “scripts” to effectively resolve issues.
- Review and monitor candidates in holding status, determine next step and update the system accordingly.
- Documenting, tracking, and maintaining records and the status of engagements/ requisitions in the applicant tracking system.
- Provide flexible sourcing support for hard to fill roles under the direction of your manager.
- Managing, reviewing and sending HR and/or recruiting-related correspondence and documents to clients and candidates
- Performing various administrative and project duties that support the recruiting function.
- Navigating multiple systems and tools
Required Skills:
- Experience in the recruitment industry either within volume recruiting, administrative, customer service or call center
- Experience working with databases and all Microsoft Office tools with proficiency in Outlook, Word, Excel and PowerPoint
- Confident in organizing & managing own workload with a focus on detail and a sense of urgency to meet deadlines
- Experience working in a fast-paced environment while effectively coping with change
- Experience working with qualitative and quantitative metrics and goals
- Active listening, concise verbal and written communication skills
- Ability to resolve challenging situations calmly and professionally.
- Proactive in solving problems and improving the customer experience.
- Fluency in English, Dutch and Polish (both oral and written) is required.
Other
So why not learn more about everything we have to offer? World-famous clients, innovative services, talented colleagues, continuing growth… you’ll find all this and more at Korn Ferry.
Internal Mobility at Korn Ferry
If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.
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