$ads={1}
Stratnet is driven by a team of highly dedicated Information Technology professionals, whose expertise was acquired through rigid training and years of corporate experience and exposure.
We were brought together by our common desire and commitment to customer service, offering the best solutions possible, and providing quality and first-rate services for our customers and shareholders.
JOB QUALIFICATIONS
- At least 3 months of BPO experience, willing to work onsite.
- With or without BPO experience are welcome to apply.
- SENIOR HIGH/COLLEGE UNDERGRAD AND GRADUATES ARE WELCOME TO APPLY.
- Must be flexible with working Onsite and on shifting schedule schedules.
- Must have strong verbal and written communication skills in the English language
- Must be able to work in fast-paced environment.
- Open for High School/College Undergraduate/ Graduates.
- Experience in handling International Accounts is an advantage.
JOB DESCRIPTION
- Respond to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with organization's service standards.
- Receives and/or places telephone calls which require deviations from standard screen, scripts and procedures.
- Answers customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas.
- Maintain detailed current knowledge of the company's assigned client products and services.
- Analyze customer service needs for communication to service and technical departments, when applicable.
- Requires the ability to navigate data entry system and applications.
Benefits
- Overtime Pay
- Paid Training
- Night Differential of 10%
- Insurance: Life and Accidental
- HMO + 1 free dependent upon regularization
Job Types: Full-time, Permanent, Fresh graduate
Salary: Php20,000.00 - Php22,000.00 per month
Benefits:
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
- Flextime
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
All employees are required to wear facemasks and practice social distancing.
$ads={2}
