The position of Reservations / Front Office entails the overall running of reservations, along with some reception duties. Experience is an advantage. Our reservation system is Semper, and we use Siteminder as well as online booking platforms. The candidate will be responsible for reservations for our two lodges
Personality traits should include:
- Highly presentable
- Calm demeanor when under stress
- Hardworking
- Being able to prioritize
- Excellent telephone manner
- Comfortable living in a rural area. All staff get 7 days off a month. Long leave after one year.
- Maintaining good communication between the general public, as well as other members in the hospitality trade e.g. agents and tour operators
- Controlling every aspect of reservations – e-mail and telephone. Must be fluent and able to correspond in perfect English
- Check-in and check-out of guests; there are other staff who do assist but the initial preparation is the responsibility of the reservationist
- Maintain the income schedule, invoices and monies coming in from deposits on reservations
- Hosting guests throughout their stay: this is a requirement for all staff who work here at Fugitives’. Everyone is responsible to make our guests feel as welcome and comfortable as possible.
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Position available 1 December 2023
This is a live-in position. We offer an en-suite serviced bedroom, all meals and laundry.
Salary from R10 000, negotiable depending on experience
Job Type: Full-time
Salary: R9,800.00 - R10,000.00 per month
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